Salary Guide 2026 - Flipbook - Page 21
DUA, OPERATIONS & BUSINESS SUPPORT SERVICES
Overview of the market
2025 saw a steady growth in some areas of Operational divisions and then natural
attrition in others. The demand for candidates with some insurance experience
wishing to move into operations maintained, due to them having a good
understanding of the wider market already.
Carl Crossfield
(Divisional Director)
Carl.Crossfield@ipsgroup.co.uk
With Underwriting and Claims operational teams gaining great exposure and
involvement in technical reporting, data analysis and AI, the demand for candidates
to have a varied skill set and desire to learn and develop has increased.
Again, the Delegated Underwriting market has been buoyant with companies adding
to their teams at all levels. With companies bringing in candidates with some
understanding of Delegated Underwriting and training them up on the full life cycle of
delegated business.
5 most recruited for roles in 2025
Underwriting Operations Analyst
Claims Operations Analyst
Delegated Authority Audit Manager
Delegated Underwriting Manager
Operations Manager
Skills in demand
Operational Improvements
Underwriting Processing
Bordereaux Processing
IT Skills
Numerical / Analytical Skills
www.ipsgroup.co.uk
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